Privacy Policy: South Bay Med Spa
Serving Los Angeles & Orange County
Websites:southbaymedspa.com & whittiermedspa.com
Last Updated: October 27, 2026
This privacy policy discloses the privacy practices for South Bay Med Spa. This policy applies solely to information collected by our websites and digital communications. It outlines:
What personally identifiable information is collected and how it is shared.
Your rights regarding the use of your data (including California-specific rights).
The security procedures are in place to protect your information.
SMS and mobile communication disclosures.
1. Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email, web forms, or other direct contact.
We may collect and use the following categories of information:
Identifiers: Name, email address, phone number, and IP address.
Usage Data: Information about your computer, browser type, geographical location, and how you navigate our site.
Transaction Data: Information relating to purchases or services you have requested.
Sensitive Information: Health-related interests or aesthetic goals you provide when requesting a consultation.
We use your information to respond to you regarding the reason you contacted us. We will not sell or rent this information to anyone. We may share your information with third-party service providers (e.g., booking software, email processors) only as necessary to fulfill your request or manage our business operations.
2. California Privacy Rights (CCPA/CPRA)
As a California-based business, we comply with the California Privacy Rights Act. Residents of California have the following rights:
Right to Know: You may request to see what specific data we have collected about you over the past 12 months.
Right to Delete/Correct: You may request that we delete your personal information or correct inaccuracies.
Right to Opt-Out of Sale or Sharing: We do not sell your personal information or share it with third parties for advertising.
Right to Limit: You may limit our use of sensitive personal information to only what is necessary to provide our services.
3. SMS and Mobile Communication
South Bay Med Spa offers two optional text messaging programs: appointment and service messages (confirmations, reminders, and replies to your questions) and promotional messages (specials, events, and offers). You choose which to join when you opt in, and consent is not a condition of any purchase or service. Appointment message frequency varies; promotional messages are sent up to 4 times per month. Message and data rates may apply. See our SMS Terms for full details.
Opt-Out: Reply STOP to any message to unsubscribe. Reply HELP for help, or call (310) 974-6160.
Privacy: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We may share your number only with service providers that help us deliver our text messages, such as our appointment scheduling and messaging software. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Analytics
Our website is hosted on Squarespace, which uses essential cookies to make the site work properly. We also use Google Analytics to understand how visitors use our site, such as which pages are viewed. We do not use advertising cookies. You can block or delete cookies at any time in your browser settings.
5. Medical Records vs. Website Data (HIPAA)
Please note that information submitted through our website (such as contact forms) is used for marketing and scheduling purposes. Once you become a patient, your clinical medical records are protected under HIPAA and are governed by a separate Notice of Privacy Practices, which is provided to you at our clinics.
6. Security
We take precautions to protect your information. When you submit information through our website, it is protected both online and offline.
Online: Information you submit through our website forms is encrypted and transmitted securely (HTTPS).
Offline: Only employees who need the information to perform a specific job (such as scheduling or customer service) are granted access to personally identifiable information.
7. Disclosures
We may disclose your personal information only to the extent required by law, in connection with legal proceedings, or to protect our legal rights (including fraud prevention).
8. Updates & Contact
Our Privacy Policy may change from time to time, and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately:
Phone: (310) 974-6160
Email: info@southbaymedspa.com
Address: 23000 Crenshaw Blvd #203, Torrance, CA 90505