Privacy Policy: South Bay Med Spa

Serving Los Angeles & Orange County

Websites:southbaymedspa.com & whittiermedspa.com

Last Updated: March 11, 2026

This privacy policy discloses the privacy practices for South Bay Med Spa. This policy applies solely to information collected by our websites and digital communications. It outlines:

  1. What personally identifiable information is collected and how it is shared.

  2. Your rights regarding the use of your data (including California-specific rights).

  3. The security procedures are in place to protect your information.

  4. SMS and mobile communication disclosures.

1. Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email, web forms, or other direct contact.

We may collect and use the following categories of information:

  • Identifiers: Name, email address, phone number, and IP address.

  • Usage Data: Information about your computer, browser type, geographical location, and how you navigate our site.

  • Transaction Data: Information relating to purchases or services you have requested.

  • Sensitive Information: Health-related interests or aesthetic goals you provide when requesting a consultation.

We use your information to respond to you regarding the reason you contacted us. We will not sell or rent this information to anyone. We may share your information with third-party service providers (e.g., booking software, email processors) only as necessary to fulfill your request or manage our business operations.

2. California Privacy Rights (CCPA/CPRA)

As a California-based business, we comply with the California Privacy Rights Act. Residents of California have the following rights:

  • Right to Know: You may request to see what specific data we have collected about you over the past 12 months.

  • Right to Delete/Correct: You may request that we delete your personal information or correct inaccuracies.

  • Right to Opt-Out of Sharing: While we do not sell data for money, we may "share" identifiers with advertising partners (like Meta or Google) to provide relevant ads. You may opt out of this sharing at any time.

  • Right to Limit: You may limit our use of sensitive personal information to only what is necessary to provide our services.

3. SMS and Mobile Communication

If you provide your phone number and opt in to receive text messages, you consent to receive automated appointment reminders and marketing messages from South Bay Med Spa.

  • Opt-Out: Reply STOP to any message to unsubscribe.

  • Privacy: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking

We use "cookies" to improve your access to our site and identify repeat visitors.

  • Advertising: Some business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

  • Global Privacy Control: We recognize and honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will treat it as a valid request to opt out of the "sharing" of your data for cross-contextual advertising.

5. Medical Records vs. Website Data (HIPAA)

Please note that information submitted through our website (such as contact forms) is used for marketing and scheduling purposes. Once you become a patient, your clinical medical records are protected under HIPAA and are governed by a separate Notice of Privacy Practices, which is provided to you at our clinics.

6. Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

  • Online: Sensitive data (like credit card info) is encrypted and transmitted securely (HTTPS).

  • Offline: Only employees who need the information to perform a specific job (billing or customer service) are granted access to personally identifiable information.

7. Disclosures

We may disclose your personal information only to the extent required by law, in connection with legal proceedings, or to protect our legal rights (including fraud prevention).

8. Updates & Contact

Our Privacy Policy may change from time to time, and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately: